Frequently Asked Questions | The Graze Anatomy
What are your delivery options?
Unscheduled Delivery Time: 12PM-5PM.
Scheduled Delivery Time: 2hr-3hr window
If you have a specific delivery time you would like for your order to be delivered, please contact us.
We offer free pick-up just a couple of minutes away from Lawrence and Don Valley Parkway at 31 Railside Road, unit 3, North York, M3A 1B2.
Our rates are:
Scarborough, Etobicoke, Vaughan (South of HWY 7), Richmond Hill (South of HW7), Markham (South of HW7, West of McCowan) is $15-$25.
Northern Vaughan, Northern Richmond Hill, and Northern Markham is $40-$55.
Brampton & Mississauga is $40-$55.
We will send you a notification via text message and email when the delivery is on the way, 15min-60min. Through the notification, you will be able to live track your order in real time.
If you have any questions please contact us here.
For immediate assistance, please call our head office at 437 545 7969.
Can I deliver to multiple addresses?
Can I customize my order for dietary restrictions?
Absolutely you can! We are proud to say we cater to most dietary needs. Whether it is gluten-free, nut-free, vegetarian.
To customize dietary restrictions with our charcuterie items, please select your dietary restriction with the drop down menu on the product page.
If you have more than one dietary restriction, or other dietary restrictions that are not listed on our product page. Please contact us and we will get back to you within 24 hours.
Please note, our food is not prepared in a allergen-free environment.
How much notice is required?
We offer same day delivery and pick up with orders entered before 10AM.
However, if we do reach capacity, same day and next day pick up and delivery will not be available.
We do recommend ordering minimum 2 days ahead.
If you have any questions please contact us here
Can I eat the charcuterie the next day?
We make the all our items fresh daily!
All items can be kept for up to 1 day if stored in a fridge / kept cool.
Please contact us if you are looking to serve your order the next day, we will make sure to keep your crackers in its packaging or wrapped to ensure maximum freshness.
Can we keep the boards after?
Yes! The boards are yours to keep after.
Proudly delivering charcuterie to Toronto and surrounding areas.