Refund policy

If you have any questions you can contact us at info@thegrazeanatomy.com. 

Damages and wrong orders
All orders are created and delivered with the upmost care. Please contact us immediately if the item is damaged or if you receive the wrong order, so that we can evaluate the issue and make it right ASAP.

Gift cards and sales
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
All ordinary items are eligible for store credit up until 48 hours before delivery day / pick up day. Custom orders, allergies, and orders with substitutes require a notice of 5 days before delivery date / pick up date  to be eligible for store credit, depending on the items ordered. 

Refunds will be made in the form of store credit.

Orders exceeding $2,000 must be cancelled 5 days in advance for store credit. 

Exchanges / changes to orders
If you would like to change your order, please contact us prior to 48 hours before delivery day / pick up day.  

Rescheduling 
All ordinary items are eligible for rescheduling up until 48 hours before delivery day / pick up day.